Privacy Policy

Last Updated: May 8, 2025

Introduction

At Tradelithic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By accessing or using our services, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when you register for our classes, subscribe to our newsletter, fill out a contact form, or interact with us in any way.
• Health Information: When you sign up for our wellness programs, we may collect information about your health status, fitness level, and any relevant medical conditions to provide appropriate guidance and ensure your safety during classes.
• Payment Information: When you make purchases or payments through our website, we collect payment details such as credit card information or other financial information. Note that actual payment processing is handled by secure third-party payment processors.
• Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, pages viewed, time spent on pages, links clicked, and other browsing information.
• Communications: We keep records of our communications with you, including emails, phone calls, and in-person interactions.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, personalizing, and improving our services
• Processing transactions and managing your account
• Communicating with you about your account, classes, events, and promotions
• Customizing your experience and delivering content relevant to your interests
• Responding to your inquiries and providing customer support
• Conducting research and analysis to better understand our customers and improve our offerings
• Ensuring the security and integrity of our website and services
• Complying with legal obligations and enforcing our terms of service

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: If Tradelithic is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.
• Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to our processing of your information
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible. If you believe that we might have any information from a child under 16, please contact us.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Phone: +61 2 8913 6742
Address: 152 Oxford Street, Paddington, Sydney, NSW 2021, Australia